Documentation — Hyperstition

Section I

Access & Accounts

Requesting Access: Write to support@socialphysics.inc with a brief note on your intended use. Credentials are provisioned to a single email address per user.
Signing In: Sign in with the email address your access was provisioned under. Credentials are individual and may not be shared between users.
Account Changes: Changes to account details are requested by email from the account address. Changes of address are confirmed with both the old and the new address before taking effect.
Closure: Account closure is requested by email, followed by deletion of associated personal data and written confirmation.

Section II

Export: Account holders may request a complete copy of their data at any time. Exports are fulfilled in a portable, machine-readable format.
Deletion: Deletion requests are verified against the account address, executed, and confirmed in writing. Residual copies in backups are removed on the backup rotation schedule.
Retention: Data is retained while an account is active and for the period required by law thereafter. Details are set out in the Privacy Policy.

Section III

Transport: All connections are encrypted in transit over TLS. Plaintext HTTP is not served.
Storage: Data at rest is encrypted by our cloud infrastructure providers using industry-standard algorithms.
Access: Internal access follows least privilege and is limited to personnel who require it for their role.
Disclosure: Vulnerability reports are received at security@socialphysics.inc under coordinated disclosure.

Section IV

Help Center

Common matters, troubleshooting, and contact channels.

Email

Anything not covered above.